OUR WARRANTY

At LuxeFlex, we are committed to providing a superior shopping experience. Here is our warranty policy:

1. Product Quality Assurance:

  • All our jewelry and accessories are crafted with the highest quality standards.
  • We ensure that each piece is free from material and workmanship defects.

2. Lifetime Guarantee:

  • Our products are meticulously crafted from top-tier materials such as brass, sterling silver, 14k and 18k gold, VVS moissanite stones, and 5A zirconia.
  • Each piece comes with a lifetime guarantee, ensuring their longevity. However, the lifetime guarantee does not cover damages caused by intentional human abuse or violent pulling during use.

3. Customer Service:

  • We are dedicated to providing excellent customer service. If you have any questions or concerns about our products or warranty, please contact our customer support team at support@luxe-flex.com.

At LuxeFlex, we believe in the quality and durability of our products, and we are committed to ensuring your satisfaction.