Upon receiving your return, our warehouse meticulously examines the items to ensure they adhere to our return policy standards before swiftly facilitating refunds or exchanges within 10 days. Moreover, please allow up to 3-5 business days for bank processing for your refund to reflect in your account once processed. 

There is a 12-hour window available for making adjustments or canceling your order. After this time, your order is likely processed or shipped and cannot be changed or canceled.

However, if you have a change of heart or need to adjust your order afterward, you're welcome to utilize our returns process upon delivery. 

LuxeFlex reserves the right to cancel suspicious or fraudulent orders. 

For any questions about returns, please email support@luxe-flex.com.